Terms & Conditions

Last Updated: 10-08-2025

Welcome to VPGRASSY. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. General Information

• “We”, “Us”, “Our” refers to VPGRASSY
• “You”, “Customer”, “User” refers to anyone visiting or purchasing from our website
• By using this website, you confirm that you are at least 18 years old or using under guardian supervision.

VPGRASSY reserves the right to update, modify or change these Terms at any time without prior notice.

2. Product Information & Usage

• VPGRASSY offers Ayurvedic wellness, beauty and personal care products.
• All product descriptions, benefits and information are for general knowledge and educational purposes only.
• These are not medical substitutes, diagnosis or treatment advice.
• Always consult a doctor in case of medical conditions or allergies before use.
• Results may vary from person to person.

VPGRASSY is not responsible for misuse of the product or ignoring professional medical guidance.

3. Pricing & Payments

• All prices displayed are final and inclusive/exclusive of taxes as mentioned.
• Prices may change without notice.
• Orders will be processed only after successful payment confirmation.
• In case of pricing error or technical issue, VPGRASSY reserves the right to cancel the order and refund the amount.

4. Orders & Acceptance

• Placing an order does not guarantee acceptance.
• Order confirmation is subject to availability, system verification and approval.
• VPGRASSY reserves the right to cancel or refuse any order (fraud, suspicious activity, incorrect info, etc.).

5. Shipping & Delivery

• Products are shipped within the estimated timeline mentioned.
• Delivery time may vary due to logistics or unforeseen delays.
• Once shipped, tracking details will be shared.
• VPGRASSY is not liable for delays caused by courier partners, customs, or natural circumstances beyond control.

6. Returns, Refunds & Replacements

• Return/Refund/Replacement is subject to company policy.
• Damaged/Defective/Wrong product must be reported within 48 hours of delivery with proof.
• Products once opened, used or tampered with are not returnable, unless defective.
• Refund will be processed as per eligibility and payment mode.

(Modify as per your exact policy.)

7. Health & Safety Disclaimer

• Products are to be used as per instructions only.
• VPGRASSY is not liable for any reaction due to personal health condition, skin type, improper usage, or allergies.

8. Intellectual Property

• All content, brand name, logo, images, designs, product text belong to VPGRASSY.
• Copying, reproducing, modifying or using our content without permission is strictly prohibited.

9. Limitation of Liability

VPGRASSY shall not be responsible for:
• Any indirect, incidental, or consequential damages
• Loss arising from improper usage
• Reliance solely on website information without professional consultation

Use of website and products is at your own discretion and risk.

10. Privacy

Your personal data is handled as per our Privacy Policy.
By using our website, you consent to data handling as mentioned there.

11. Governing Law

These Terms & Conditions are governed by Indian law, and any disputes shall be subject to jurisdiction of courts in [Insert City/State].

12. Contact Us

For any queries related to Terms & Conditions, contact us at:
📧 Email: vpgrassy@gmail.com
📞 Phone: 8287555349
🏢 Address:

FIRST FLOOR, H.NO 9 & 10, OM VIHAR PHASE -1A,

UTTAM NAGAR, NEW DELHI, WEST DELHI, 110059.